Kuehne + Nagel is building K.AI, a centralized generative AI platform, leveraging this exciting technology to achieve their 2030 vision of becoming the most trusted supply chain partner. The platform addresses the following strategic dimensions: customer experience enhancement, internal process optimization, and innovation. By unifying data sources and providing generative ai-powered interfaces and capabilities, K.AI enables enterprise-wide transformation.

The logistics industry is rapidly evolving from piloting artificial intelligence solutions to implementing them at scale across operations. AI in logistics is transitioning from isolated experiments to integrated systems that drive real business value. By leveraging advanced technologies such as machine learning, computer vision, and generative AI, companies are streamlining processes, enhancing customer experiences, and enabling real-time decision-making. As data becomes increasingly centralized and accessible, AI-powered platforms are transforming logistics networks—improving forecasting accuracy, optimizing route planning, and elevating service levels across the supply chain.